Streem was a Portland, Oregon startup that built augmented reality software letting home service professionals see a problem through a customer camera before ever visiting in person. Home warranty company Frontdoor acquired Streem in 2019 to add the technology to its own service network.
How the Streem platform worked
Streem technology allowed a contractor or technician to join a live video call with a customer, then use augmented reality tools such as 3D-anchored arrows and a virtual laser pointer to point at specific parts of a room or appliance. Computer vision built into the platform could also recognize a product and identify its brand and model number directly from the video feed.
Founding and early funding
Streem was founded in 2017 by Ryan Fink, who served as chief executive, together with co-founder Sean Adkinson, previously chief technology officer at Provata Health. Before being acquired, the company had raised more than ten million dollars from investors including Flying Fish Partners, Greycroft, and GGV Capital.
The acquisition by Frontdoor
Frontdoor, a publicly traded home warranty and services company whose brands include American Home Shield, HSA, Landmark, and OneGuard, bought Streem in 2019 for a combination of cash and equity on undisclosed terms. Frontdoor served more than two million customers through a network of over sixteen thousand contractor firms at the time of the deal.
Why the technology mattered to home services
Remote visual support let contractors triage repair calls without an in-person visit, cutting down on unnecessary truck rolls and giving customers faster answers for simple problems. Frontdoor folded the technology into its own remote-service offerings under the StreemCore name, extending it to real estate agents and other service professionals beyond its original home-warranty business.
FAQs
What did Streem do? Streem built augmented reality software that let service professionals see and annotate a customer problem remotely over live video before visiting in person.
When was Streem acquired? Frontdoor acquired Streem in 2019 for an undisclosed amount of cash and equity.
Who founded Streem? Streem was founded in 2017 by Ryan Fink and Sean Adkinson in Portland, Oregon.
What is Frontdoor? Frontdoor is a publicly traded home warranty and services company whose brands include American Home Shield, HSA, Landmark, and OneGuard.
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Key facts
- Founded in 2017 by Ryan Fink and Sean Adkinson in Portland, Oregon.1
- Used AR tools, including 3D-anchored arrows and object recognition, over live video calls.1
- Had raised over 10 million dollars from Flying Fish Partners, Greycroft, and GGV Capital before acquisition.1
- Acquired by home-warranty company Frontdoor in 2019 for undisclosed cash and equity terms.1
Quick checkWhy did Frontdoor acquire Streem?Show answer
Frontdoor acquired Streem in 2019 to add augmented reality remote-diagnosis technology to its home warranty and service network, letting contractors assess problems before an in-person visit.
Sources
- GeekWire, Home services giant Frontdoor acquires Portland augmented reality startup Streem, https://www.geekwire.com/2019/home-services-giant-frontdoor-acquires-portland-augmented-reality-startup-streem/
Editorially reviewed by Specialty Digest Editorial TeamLast reviewed November 9, 2026Researched and drafted with AI assistanceReport an issue