Kore.ai

Kore.ai is an enterprise conversational and generative AI company that provides a no-code platform for building virtual voice agents, chatbots and automation workflows. Founded in 2013 by Raj Koneru, who continues to serve as its CEO, Kore.ai is headquartered in Orlando, Florida, and has grown into one of the larger independent vendors in the conversational-AI space, serving enterprise clients such as AT&T, Coca-Cola, Airbus and PNC Bank.

What Kore.ai’s platform does

Kore.ai’s platform lets businesses build and deploy AI-powered virtual agents across channels such as phone systems, websites, messaging apps and internal employee tools, without requiring a team of machine-learning engineers to build the underlying natural-language models from scratch. The company has reported that its platform handles roughly 450 million automated interactions, serving an estimated 200 million end users across its client base, positioning it as infrastructure for large-scale customer service and internal support automation rather than a single consumer-facing chatbot product.

Kore.ai’s funding and growth

Kore.ai raised a $150 million investment round led by FTV Capital, with additional participation from Nvidia, Vistara Growth, Sweetwater Private Equity, NextEquity, Nicola Wealth and Beedie Capital, bringing its total capital raised to approximately $223 million. The involvement of Nvidia as an investor reflects the broader wave of strategic investment chipmakers and cloud providers have made into generative-AI infrastructure companies as enterprise adoption of conversational AI has accelerated.

Kore.ai and the shift to generative AI

Like many conversational-AI vendors founded before the rise of large language models, Kore.ai has expanded its platform to incorporate generative AI capabilities on top of its existing no-code chatbot-building tools, letting enterprise customers combine structured, rule-based conversation flows with more flexible, generative responses for queries that don’t fit a predefined script. This hybrid approach is common among established conversational-AI platforms competing against newer, LLM-native startups.

Who uses Kore.ai

Kore.ai markets its platform primarily to large enterprises in sectors such as telecommunications, banking, retail and manufacturing, where automating a high volume of repetitive customer or employee interactions, such as account inquiries or IT help-desk requests, can meaningfully reduce support costs. Clients cited publicly by the company include AT&T, Coca-Cola, Airbus and PNC Bank, spanning industries well beyond a single vertical.

Kore.ai’s competitive position

Kore.ai competes against both longer-established conversational-AI platforms and newer startups built natively around large language models, placing it in a crowded enterprise AI market where buyers often weigh an established vendor’s track record and integration breadth against a newer competitor’s potentially more advanced generative capabilities. The company’s roughly $223 million in total funding and more than a decade of enterprise deployments give it a longer operating history than many LLM-native rivals founded after 2020.

FAQs

When was Kore.ai founded? Kore.ai was founded in 2013 by Raj Koneru, who remains the company’s CEO, and is headquartered in Orlando, Florida.

How much funding has Kore.ai raised? Kore.ai raised a $150 million round led by FTV Capital with participation from Nvidia and other investors, bringing its total funding to approximately $223 million.

What does Kore.ai’s platform actually do? It lets enterprises build no-code virtual agents and chatbots for customer service and internal automation across channels like phone, web and messaging, without needing an in-house machine-learning team.

Which companies use Kore.ai? Kore.ai has cited enterprise clients including AT&T, Coca-Cola, Airbus and PNC Bank among the organizations using its conversational-AI platform.

Is Kore.ai a public company? No; Kore.ai remains a privately held company, funded through venture capital rounds including its $150 million raise led by FTV Capital rather than through a public stock listing.

Where is Kore.ai headquartered? Kore.ai is headquartered in Orlando, Florida, though it serves enterprise customers internationally across industries including telecommunications, banking and retail.

Editorially reviewed by Specialty Digest Editorial TeamLast reviewed November 9, 2026Researched and drafted with AI assistanceReport an issue