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Professional Track

Working with AI: Practical Skills for Everyday Tasks

Learn what AI assistants do well and badly, and build a careful, repeatable way to use them in everyday work.

  • 8 modules
  • About 48 hours
  • Interactive lessons
  • Certificate of Completion
  • Not an accredited qualification

Course status. Module 1 is open for review and Modules 2 to 8 are in preparation. There are no accounts, no saved progress and no certificate issuing yet: everything you answer stays in your browser tab and is not stored.

Open Module 1

Course Passport

ItemEntry
Course titleWorking with AI: Practical Skills for Everyday Tasks
TrackProfessional Track, one of four (Foundation, University, Professional and Executive)
Intended learnerWorking professionals, managers and team members who are starting to use AI assistants in their jobs and want to do so safely and effectively. No technical background is assumed.
Length8 modules, one per week, about 6 study hours each: about 48 hours in total
FormatInteractive visual lessons (animated infographics, tables, graphs). No video lectures or podcasts.
PrerequisitesEveryday computer skills and experience writing work emails or reports. You do not need to use any particular AI product.
Language and toneProfessional, plain English. Every term is defined at first use and tied to a workplace example.
AssessmentPractice sets 10%, module checkpoints 40%, labs and cases 15%, capstone 35%
Pass rule70% overall, and the capstone rubric passed separately. Checkpoints unlock the next module at 80%, with unlimited retakes.
CredentialCertificate of Completion. It states that it is not an accredited qualification.

Why this course exists

AI assistants are now built into many tools at work, yet most people receive no training in using them. Used well, they save time on drafting and summarising. Used carelessly, they can introduce errors, leak confidential information or mislead. This course teaches durable habits rather than the features of one product, which change often. For background, see the entries on what artificial intelligence really is, the large language model and natural language processing.

Learning outcomes

By the end of the course, a learner can:

  1. O1. Explain in plain terms what an AI assistant is and where it is reliable or unreliable.
  2. O2. Write clear prompts that state the task, the context and the form of the answer.
  3. O3. Check AI output against reliable sources before using it.
  4. O4. Apply AI to writing, summarising and analysis tasks with suitable safeguards.
  5. O5. Protect confidential and personal information when using AI tools.
  6. O6. Design and document an AI-assisted workflow that keeps a person accountable.

Course map

Eight modules move from what AI assistants are, through prompting and checking, to writing, analysis, privacy and responsible use, and end with a documented AI-assisted workflow.

ModuleBig ideaHoursOutcomesStatus
M1. What AI Assistants Are and Are NotAssistants produce fluent text, not guaranteed truth.6O1, O3Open for review
M2. Writing Effective PromptsA clear request gets a clearer answer.6O2In preparation
M3. Checking AI OutputYou are accountable for what you use.6O3In preparation
M4. AI for Writing and SummarisingGood drafts still need a human editor.6O4In preparation
M5. AI for Analysis and Everyday CalculationUse tools for what they are good at, and verify the numbers.6O3, O4In preparation
M6. Privacy, Confidentiality and SecurityWhat you paste in may leave your control.6O5In preparation
M7. Bias, Fairness and Responsible UseSystems reflect their data and their designers.6O5, O6In preparation
M8. Your AI-Assisted WorkflowA workflow is only as good as its checks.6O2, O6In preparation

Capstone thread (proposed). The capstone is a documented AI-assisted workflow for a real task at work: the task and risk are chosen in Module 1, prompts and checks are refined through Modules 2 to 7, and the workflow with its verification log is reported in Module 8.

Limits of this course

The course teaches general principles and does not endorse any product. AI tools change quickly, so learners should check the current terms, settings and policies of the tool they use and the rules of their own organisation. It is not legal or compliance advice.

Our standard

Numbers are checked and sources are named by title and publisher. Limits are stated. The course awards no degree and no academic credit. Completing it will earn a Certificate of Completion only, which states plainly that it is not an accredited qualification. Certificates are not issued yet.

More courses: see all Specialty Digest Online Courses or the Professional Track.